Marketing Account Manager

What’s the role?

We are adding a full-time Account Manager to our Client Service Team.

3-5 years experience in advertising and marketing, either as an Account Management working for an agency or as a Marketing Manager overseeing the marketing for a company. Experience working in advertising platforms is a plus (e.g. Google Ads, Facebook Business Manager, Amazon Seller Central).

As an Account Manager you will act as the main point of contact in all matters relating to client concern and needs. You will build meaningful, long-lasting relationships that move the business forward. You will create strategy, oversee campaigns, generate new ideas and grow your clients’ businesses through strong thought leadership and attention to detail. You will set goals and ensure the team has what they need to exceed them.

You should apply if:

You love providing clients with better advertising results

You light up when collaborating with clients and internal teams

You thrive in competitive industries and love helping people succeed

You enjoy strategizing and constantly looking for ways to help clients meet their marketing goals

Responsibilities:

Build and strengthen client relationships to achieve long-term partnerships

Maintain accurate client records, track contract updates and renewals

Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met

Develop a thorough understanding of our products and service offerings to better upsell and cross sell to clients

Develop a thorough understanding of your clients’ businesses, offerings, and goals

Daily and weekly meetings and responsibilities

Take inquiries and requests from customers and address their needs

Stay on top of accounts, making sure the are receiving services that are within their budget and meeting their objectives

Generate progress reports to give to clients and higher-ups within the organization

Requirements:

Professional experience in a sales or customer service role

Impeccable organizational skills and attention to detail

Strong verbal and written communication skills

Well-versed in digital marketing

Proven track record of meeting and exceeding quotas and receiving positive customer feedback

Amazon

eCommerce

Agency experience

Why Work with us?

Our mission is to help people succeed through better advertising results. We believe our success begins and ends with people that embody our core values. We love pushing the boundaries and getting out of our comfort zones. We promote a diverse and inclusive work environment, and we know how to have fun!

Our Core Values (Go Hard)

What happens next?

Send us a resume with an email that says something like “I think I’ll be the best hire for Colling Media in 2023 because …”. Grab our attention and embrace the journey! [email protected]

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